FAQ

We often get a lot of common questions about our services - see the information below for some quick answers. Is what you’re looking for not listed? If not, please feel free to Contact Us

+ What is the age range of patients seen at Superkid Rehab?

There is no lower age limit. The upper age limit is approximately 25 years, but this is assessed on a case-by-case basis.

+ Who provides ongoing rehabilitation care for young adult patients?

Superkid Rehab aims to transfer care to an adult rehabilitation team within two years of the first appointment. The process often takes two years to allow time for clarifying goals, management plans and finding appropriate healthcare providers.

+ What will my appointment cost?

You can request a long (60min) or short (30min) appointment. Since the vast majority of patients referred to us have complex issues, most require a 60min appointment initially. Please contact us for the fee schedule. A reduced fee is available for Health Care Card holders and siblings of existing patients.

Wherever possible, we utilise a bulk-billed case conferencing model of care. This involves ongoing follow-up via meetings with all providers (eg allied health, school, sport/arts providers). We can organise the meetings and, if you have NDIS funding, there is usually no out-of-pocket cost. There are certain Medicare requirements which must be satisfied, please contact us for more details.

+ Why is there a fee for appointments (a “gap”)?

Medicare provides a payment to doctors per patient service. Some doctors choose to set their fees without an additional cost to the patient, known as “bulk billing”. For appointments in person, Superkid Rehab charges a gap in order to cover the work required outside the appointment time, such as communication and collaboration with the patient’s other healthcare providers.

+ Does NDIS pay for medical services?

No, the NDIS does not cover any medical services.

+ What are the costs associated with botulinum toxin injecting for spasticity?

There is a gap payment for the appointment cost only. The procedure is bulk-billed.

+ Is sedation available for botulinum toxin injecting?

No, sedation is not currently available.

+ Is Superkid Rehab available outside metropolitan areas?

Consultations via videocall are available for people in rural and regional areas, and outside QLD.

+ Does Superkid Rehab manage general paediatric issues?

Many children that require rehabilitation management also have general paediatric needs. Decisions about providers are made collaboratively, driven by a number of individualised factors. We work closely with paediatricians and general practitioners to ensure wholistic care.

+ Is there car parking?

The Woolloongabba clinic has 5 car park spaces, with nearby metered street parking. There is ample free parking at Optimum Movement. Please notify the clinic if you have particular mobility requirements.

 

 

Let's work together

Download our referral form and kick start your patient’s rehab journey. Got a question or want to find out more? Contact Us